Overview
Careli Tours is the Nicaragua Expert and since 1992 has offered individualized vacations, from custom-designed vacations to special interest groups like birdwatchers, students, history lovers, photographers, and divers, among others. All vacations are fully escorted by Nicaraguan experts.
Through the years, Careli Tours has shared their passion for a genuine exploration of Nicaragua's culture and nature with guests. The main goal has been, and still is, to carefully design all travel programs to create appreciation for Nicaragua's nature and great cultural patrimony, based on a philosophy of sustainable tourism practices.
Careli Tours is about becoming better each day.
Careli’s Mission and Quality statements are a pledge to customers that every member of the Careli Tour team family has a common goal and a common vision.
Careli’s Mission
To exceed customer expectations with high quality service that creates meaningful experiences with Nicaraguan people and nature based in sustainable tourism practices.
Careli’s Values
At Careli Tours, they apply the following principles to the continuous improvement of their services:
- Client oriented: Careli will make an effort to interpret the necessities of the client in order to satisfy them and to exceed their expectations.
- Communication: Everyone at Careli works as a team, communicating constantly in a simple, sincere and timely manner.
- Commitment: Careli strives to exceed customer and co-worker expectations by delivering what they promise, on time and in full, maintaining the highest ethical standards and complying with all applicable regulations.
Words to Live By - Love of Nature & Nicaraguan Cultural Patrimony
- Ethic
- Outstanding Customer Service
- Proactive
- Innovation
- Teamwork
- Humility
Why is Careli Tours Special?
Because from the beginning Careli has perceived their role not just as Ground Operators, but also helping to educate their partners. How? Through newsletters, seminars for staff and guides and supporting the Tourism Board with programs.
Because since 1992 Careli Tours has been fully licensed by the Nicaraguan Tourist Board (License Nr. 120105). The Nicaraguan Tourist Board (INTUR) is the leading organization regulating tourism in the country.
Because Careli is proud to have as a part of their team the tour guide with license #1 and many more who are the result of years of investment in human development.
Because Careli Tours is also very well known among colleagues and within the local industry, as it has always respected its policy of paying on time and its seriousness when doing business with its suppliers.
Because Careli Tours is against sexual tourism. Some actions taken to prevent these types of situations include: not recommending, promoting or selling hotels that have been clearly identified as the hosts of sexual tourism activities; supporting campaigns and undersigning agreements against sexual Tourism.
Because Careli Tours will not use supplier companies that harm Nicaragua’s reputation, give out wrongful information, or over charge for their services.
Because Careli Tours supports and gives priority to properties and suppliers who stand by their employees’ social guarantees and rights, and who have a long-term vision and honest, ethical and sustainable relationships with clients and travel agencies.
Because Careli Tours has own transportation fleet. - Toyota Hiace Minivans, eight individual seats, air conditioned, with radio communications.
- Toyota Coasters, 25 individual seats, air conditioned, and radio communications.
- Scania Senior, 30 seats, air conditioned, and radio communications.
- For large programmed groups, also available are: Scania, Volvo or Marco Polo recent model buses, of 52 and 56 seats with air-conditioned bathrooms.
Insurance
Clients are protected by an insurance policy of civil reliability while are using any of Careli’s services. - Transportation
- Airport "Meet and Greet Service"
- One-Day Tours & Half-Day Regular Tours
- Multi-Day Packages
- Special Interest Itineraries
- Hotel Reservations
- Car Rentals
- Domestic Flight Reservations
- Orientation Briefings for Arriving Customers
- Incentive Groups
- Congress
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Affiliations |
- INTUR - Nicaraguan Tourist Board (License Nr. 120105)
- ANTUR - Nicaragua Association of Tour Operators – Careli’s General Manager is the Vice President
- CANATUR - National Chamber of Tourism
- WISCONSIN/NICARAGUA PARTNERS (NGO from USA) - Active Supporter
- ARAUCARIA (NGO from Spain) - Active Supporter
- FUNDACION COCIBOLCA (NGO from Nicaragua) - Active Supporter
- Rain Forest Alliance (USA) - Active Supporter
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Payments Accepted |
- American Express
- Wire Transfer
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Reservation Policy
Based on the preliminary invoice sent at the time of final confirmation of services, Careli Tours requires a 30-day full prepayment of services.
Cancellation Policy
Cancellations made 45 to 31 days before clients arrive: 0% charge. Cancellations made 30 to 21 days before client’s arrival: 20 % charge. Cancellations made 20 to 10 days before client’s arrival: 50% charge. Cancellations made 9 to 0 days before client’s arrival: 100% charge.
No refunds will be granted for unused portions of the program, such as transportation, hotel room, meals and sightseeing trips.
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RELATED VACATIONS
In addition to cultural tours, browse related adventure travel and active vacations such as archaeological tours, educational travel, martial arts camps, photography tours, walking tours, and wine tours.
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